Clan Gordon, The Edinburgh letting agent
Although the business of letting a property has become more regulated in areas such as gas and electrical safety, fire safety and landlord registration, the business of being a letting agent is unregulated.
Clan Gordon is one of the few letting agents in Edinburgh to be a professional firm of chartered surveyors. This means we are Regulated by the Royal Institution of Chartered Surveyors (RICS). Every year an auditor from a major firm of accountants comes into our office and checks our client accounting procedures, professional insurances, management contracts, legal documents and processes to ensure our landlords and tenants are protected and treated fairly.
A Firm shall at all times act with integrity and avoid conflicts of interest and avoid any actions or situations that are inconsistent with its professional obligations.
A Firm shall carry out its professional work with due skill, care and diligence and with proper regard for the technical standards expected of it.
A Firm shall carry out its professional work with expedition and with proper regard for the standards of service and customer care expected of it.
A Firm shall have in place the necessary procedures to ensure that all its staff are properly trained and competent to do their work.
A Firm shall operate a complaints handling procedure and maintain a complaints log. The complaints handling procedure must include a redress mechanism that is approved by the Regulatory Board.
A Firm shall preserve the security of clients' money entrusted to its care in the course of its practice or business.
A Firm shall ensure that all previous and current professional work is covered by adequate and appropriate professional indemnity insurance cover which meets standards approved by the Regulatory Board.
£1100.00 p/m | 3 Beds Royal Crescent, Edinburgh, EH3 6PZ
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© Clan Gordon Limited 2012© Clan Gordon Limited 2012