We are delighted to have been awarded Scotland Lettings Agent of the Year at The Sunday Times Lettings Agency of the Year Awards 2016.
Best in Scotland (Gold Winner)
To be named as Scotland Lettings Agency of the Year is a huge achievement for Clan Gordon, recognising the effort that we put in to go over and above in our role as agent. Our focus is always on working in the best interest of our landlord and tenant clients, whilst raising the standard in the private rented sector, and we are proud that this has been acknowledged by the judging panel.
The judges said… “This is an amazing business which was clearly number one in the panel’s eyes. The judge claimed that it was a pleasure to judge this category and it was extremely hard to decide the winning agencies, so Clan Gordon should be congratulated on taking the top spot. There is extensive use of online reviews and surveys in order to gather customer feedback, and Clan Gordon is happy to open itself up as a business in order to do this. The directors then analyse the results and act on them to benefit the business and the customer, whether landlord or tenant. They remain firm on fees but give great free advice to landlords and tenants to ensure that landlords meet compliance standards, and their area pricing knowledge really helps to give landlords a realistic outlook, and an edge over their competitors. The directors have sought to create a standout agency in its area and it was evident through every part of the judging process that they have achieved this.”
The awards, held in association with The Sunday Times, The Times and sponsored by Zoopla, are the most prestigious in the lettings calendar and attract all of the best lettings agents from across the UK. The Lettings Agency of the Year Awards are the only UK awards focusing solely on the lettings industry, and are rigorously judged by a panel of 20 industry experts who assess initial entry submissions before conducting an extensive review of the entrants, including telephone interviews and independent mystery shopping exercises. The judging process was overseen by The Property Ombudsman Katrine Sporle, and Mark Hayward of the NAEA acted as Arbiter.
Jonathan and Ed got dressed upand travelled to London to attend the ceremony at The Lancaster London Hotel last week. The award was presented by rugby and Olympic leadership legend Sir Clive Woodward.
The full judges report for the Lettings Agency of the Year Awards 2016 is available here.