2016 has been a busy year so far for us here at Clan Gordon, and our team is growing to meet the demand.
Natalie joined the company in January 2016, taking over the role of Property Manager from Gordon who was with us for over three years. Originally from South Africa, Natalie has spent the past five years working in property management for a lettings agency in London before, relocating to Edinburgh this year. Natalie is responsible for all aspects of property management, from conducting regular inspections and providing feedback to landlords, to instructing and overseeing maintenance at all of our managed properties.
“In property management it is important to work for a company with a good reputation for customer service. Clan Gordon have an excellent reputation within the industry so the role was an obvious choice for me.”
When she is not busy managing properties, Natalie enjoys running and going to the gym, and is also a keen spectator of rugby and boxing.
Jen began working at Clan Gordon in February, joining the Lettings team as Lettings Assistant. Although new to lettings, Jen brings with her a wealth of customer service experience from various roles in the hospitality industry, including Duty Manager of a 5* hotel. As Lettings Assistant, Jen supports both Thomas (Lettings Negotiator) and Natalie, in addition to being involved in all aspects of the lettings process.
“I have always had a keen interest in the property industry and have had my fair share of both good and bad experiences with different letting agents over the years. My main motivation to work for Clan Gordon was the excellent reviews from landlords and tenants and also the focus on staff training – I feel that this is a role that I can really learn and develop in.”
In addition to an appreciation of good food and wine – developed during her years in hospitality – Jen currently spends any free time planning her August 2016 wedding.
Sales and Marketing Manager
Gillian – our newest recruit – joined the team in March in the newly created role of Sales and Marketing Manager. Having previously worked in lettings and public relations in both Edinburgh and London, Gillian is utilising her experience to expand upon our current Sales and Marketing endeavours.
“I love working in property but was looking for a new challenge. Clan Gordon is a small agency with a big focus on putting their clients first so I felt that this was a brand that I could really get behind.”