Changing letting agent in Edinburgh:
how to make the switch

Are you happy with your letting agent? If not, making the switch isn’t as difficult as you might think…

Landlords frequently stay with the same agent for many years, even though they’re unhappy with the service provided. Issues such as poor communication, long gaps between tenancies and high maintenance charges are commonplace but they’re not acceptable and switching agent could have huge benefits, both financially and for peace of mind.

Landlords are often reluctant to move agent because they think it’s too much hassle and could potentially cause problems for themselves or their tenants, but that’s not the case. At Clan Gordon, we pride ourselves the quality of our services and we make moving to us a smooth transition.

So can you switch letting agents at any time, or do you have to wait?

Check the terms and conditions of the contract with your letting agent. Most have an initial tie-in period of six to 12 months, and the contract will also tell you how much notice you need to give if you want to leave.

Do I need to wait until my tenant leaves to switch letting agents?

It’s also a misconception that you have to wait until your current tenancy ends to switch agent. The tenancy agreement is a contract between landlord and tenant, with the agent representing the landlord, so changing agent has no impact on the legal rights or obligations of those involved.

The process of moving is actually easier with a tenant in place, as you don’t have the added headache of letting the property – and your tenant will see the benefits too if your old agent wasn’t providing a good service.

Will a new letting agent manage all areas of the switch?

At Clan Gordon, we look after every element to make it as seamless as possible for you:

  • Inform the tenant of the change and give them all the new contacts details, including phone numbers and bank details for rent payments
  • Obtain the tenancy agreement and all other documentation from the old agent including safety certificates and warranties – we’ll check everything is fully compliant
  • Collect the keys from the previous agent
  • Arrange a property inspection within the first six weeks, and six monthly thereafter

But with more than 200 letting agents in the city centre alone, how do you choose one the best letting agent in Edinburgh who you can be confident will provide an exceptional service?

Firstly, compare websites and check qualifications. At Clan Gordon, we are regulated by ARLA Propertymark and one of the few letting agents in Edinburgh certified by the Royal Institute of Chartered Surveyors. All our staff are also Members of ARLA, the UK’s foremost body for letting agents.

Communication is the most common issue for landlords, and at Clan Gordon we use a cloud-based system so tenants’ details are instantly accessible by any member of the team. We regularly survey both landlords and tenants to gauge satisfaction and we pride ourselves on our response time and the speed with which problems are solved.

Our Google reviews speak for themselves – we have 4.9 out of 5 stars for satisfaction – and we believe in being honest with our clients and working in their best interests, even if it means less profit for us.

How Do I Switch My Property Management To Clan Gordon?

Getting peace of mind your property is in safe hands with Clan Gordon managing it for you couldn't be easier. It's just three simple steps to hassle-free letting.

  1. Schedule a call - our team will walk you through the process.
  2. Give notice to your agent - We'll take care of everything from here so you don't have to worry about any paperwork hassles.
  3. Sit back and relax - Know your property is finally in safe hands with Edinburgh's highest-rated letting agent.

So don't waste time wondering whether you could and should be getting a better service from your Edinburgh letting agent. Schedule a call with Clan Gordon today and experience the first class service every landlord deserves.

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