How do you know if a letting agent will go the extra mile to deliver exceptional service? An award voted for by customers is a compelling indication, and at Clan Gordon, we are delighted to have been awarded several prestigious accolades from the UK’s biggest customer property review website.
Results of the 2021 allAgents Awards have just been announced and we are pleased to have been named:
🏆Best Lettings Agent in Edinburgh
🏆Best Lettings Agent in Scotland
🏆Best Overall Agent in Edinburgh (including estate agents)
🏆Best Overall Agent in Scotland (including estate agents)
The Best Overall Agent award recognises our continuous commitment to customer service and satisfaction and places our service ahead of all other estate and letting agents in Edinburgh and Scotland
Five-star reviews for our services
allAgents.co.uk allows people to enter independent reviews of services they have received from letting and estate agents across the UK. The reviews can be seen by other users of the site, with scores of up to five stars being awarded.
Visitors to the site can find agents by name or city and can check the ratings they have received from others. Clan Gordon is consistently amongst the top Edinburgh letting agents, receiving five-star reviews for its services.
Every agent included in the site directory is automatically entered, making it the UK’s biggest free customer awards scheme for agents and people working in the property industry. All entrants have the same chance of winning.
Awards are made twice yearly – in April for individual staff and in August for agents and branches. Winners are decided purely on the ratings and reviews they receive from customers on the site and we’re delighted that it’s the second time this year that Clan Gordon has been recognised.
‘Winning the customers’ vote means we’re getting it right’
Clan Gordon Managing Director Jonathan Gordon said: “All awards are important but ones that are voted for by customers are the most valuable because they are a firm assurance that we’re getting things right.
“We were delighted that Malin’s hard work was recognised in April and these latest awards are the icing on the cake. To beat all other estate and letting agents in both the Edinburgh and Scotland categories to the overall title is an amazing achievement and Clan Gordon staff should be proud of the contribution they have made at an extremely difficult time.
“The pandemic posed huge problems for the property sector but we met them head-on, quickly adapting to home working for our employees and installing a high-tech new telephone system to ensure customers were not adversely impacted.
“We also switched to virtual viewings and made sure our services continued safely within the guidelines issued by the government. This investment has been recognised with these awards and we are extremely proud of the achievement.”
If you’re looking for an award-winning letting agent and property management service in Edinburgh, schedule a call with our team here.