Edinburgh Top Letting Agents

Staking a claim as Edinburgh’s top letting agent with staff who all go the extra mile for every client isn’t something Clan Gordon takes lightly. With more than 13 years’ experience in the sector, and over 500 rental properties across the city, the firm’s reputation is well-earned.

But for Clan Gordon, experience and reputation aren’t enough. The letting agency, which was founded in 2007 by brothers Andrew and Jonathan Gordon, believes in investing in its staff and ensuring their knowledge and skills are constantly reviewed and updated.

Protecting clients and ensuring they have complete confidence in their agent are also paramount, and for that reason Clan Gordon is ARLA Propertymark registered and all its staff are members of ARLA (MARLA).

Why is the ARLA Propertymark important?

ARLA Propertymark is the UK’s leading professional and regulatory body for letting agents, with more than 9000 members across the country who operate to the highest standards, exceeding their legal obligations and supporting the campaign for greater regulation of the sector.

So what does Clan Gordon’s ARLA Propertymark protection mean for clients, and why is it important that all its agents are members?

ARLA Propertymark protection ensures letting agents adhere to a nationally-recognised code of practice, keep up to date with complex legislative changes and best practice, have professional indemnity insurance, submit independently audited accounts, and are backed by a Client Money Protection (CMP) scheme.

By using an ARLA Propertymark protected agent, clients have the peace of mind they will receive a professional service and their money is safeguarded by Propertymark’s CMP scheme.

To become a Member of ARLA, individual agents must be qualified to Level 5 in Scotland and must work for an ARLA Propertymark registered lettings agency. Members are fully qualified professionals who must undertake regular training and operate to exceptionally high standards.

ARLA offers a host of services to its members to ensure they are kept updated with the latest government regulations and industry changes – something that has been crucial throughout the COVID-19 pandemic.

Members can also access a legal helpline for complex queries, which are answered by a qualified solicitor, so clients can be assured they’ll receive accurate advice and their agent will be equipped with the latest knowledge.

Enforcing the highest professional qualifications and standards

In addition to ARLA, as registered chartered surveyors Clan Gordon is one of the few agents in Edinburgh regulated by the Royal Institution of Chartered Surveyors (RICS). RICS enforces the highest professional qualifications and standards in the development of land, real estate, construction and infrastructure. Clan Gordon undergoes a rigorous annual audit process as part of this and must adhere to the RICS strict code of ethics. RICS carries out similar checks to ARLA with insurance and also has a money protection scheme.

Founder Jonathan Gordon said: “We constantly strive to be the best, training our staff to the highest level and ensuring our services meet our clients’ needs. Becoming ARLA Propertymark registered and enrolling our staff as members shows Clan Gordon’s continuing commitment to operate at the highest possible standard.

“Through our membership of ARLA and RICS our clients have the reassurance that their money is safe, and that our insurances and company accounts are all in order. They know they’re in safe hands because we are backed by the UK’s leading professional bodies for letting agents and chartered surveyors, and that our staff undergo regular training to keep their knowledge up to date.

“ARLA Propertymark protection is a kitemark of exceptional service and financial security, and that’s exactly what Clan Gordon offers.”

If you’re looking to let your property with a dependable agent with expert knowledge of the Edinburgh rental property market, schedule a call with Clan Gordon today.